We want you to get a usable SOP. If the document you unlocked is not usable for your process, email us within 14 days and we will issue a full refund. No forms, no runaround.
Email ghdejr11@gmail.com with your PayPal order ID (shown at checkout and in your PayPal receipt) and a one-line note about what went wrong. Refunds are returned to your original PayPal payment method, typically within a few business days.
If your payment went through but the SOP did not generate, that is on us — contact support with your order ID and we will re-run it or refund you in full. Payment is never silently lost.
AI SOP Builder is a one-time purchase per SOP. There is no subscription and nothing recurring to cancel.